Every call recorded, ready to play back
When a detail matters later (a price you quoted, an address, what was agreed), open the call history and play the conversation back.
- Automatic
- Recording is on for every teammate’s extension. Nobody has to remember to press a button.
- Right next to the call
- Recordings sit on the call in your history, beside who called, when and for how long.
- Useful for training
- Play real calls back with new teammates to show how your best people handle them.
Questions
Do I need to tell callers they’re recorded?
Recording rules differ by country. In many places you must let callers know, for example with a short message or a line on your website. Check the rules where you and your callers are.
How long are recordings kept?
Recordings are stored by our telephony partner and can be played back from the call history while they’re available.
More features
- Virtual numbersGet local, mobile and toll-free virtual phone numbers in more than 100 countries.
- Browser phoneA phone that runs in Chrome, Edge or Safari.
- Team callingInvite teammates, give each one an extension, and choose who answers each of your business numbers.
- Call analyticsA live dashboard for your business numbers: calls in progress, missed calls with a call-back button, calls by hour and your busiest times of the week.
- Pay as you goTop up credit by card or PayPal and pay only for your numbers and outgoing calls.
Give your customers a local number to call.
Create an account, add credit, and pick a number in a few minutes.